Who we are

Welcome to Wrapnix, a brand dedicated to providing high-quality mobile skins that offer both style and protection for your devices. As a company focused on delivering exceptional customer experiences, we understand the importance of your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when you interact with our website and services. By using our website, you trust us with your personal data, and we take this responsibility seriously. We are committed to being transparent and respectful of your privacy, ensuring that your data is handled with the utmost care.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If we make significant changes, we will notify you via email or a prominent notice on our website. By continuing to use our services after any updates, you accept the revised terms of the policy.

Information We Collect

To provide you with our products and services, we collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or engage with our website, we may collect personal details, such as:

• Name: To identify you and fulfill orders
• Email Address: To communicate with you, send order updates, and share promotional offers (you may unsubscribe at any time)
• Shipping Address: To process and ship your orders
• Phone Number: To contact you in case of issues with your order or for customer support
• Payment Information: Credit/debit card details, UPI details, or other payment methods used for transactions
• Order History: To track past purchases and improve customer service
• Account Credentials: If you create an account, we collect your username and password to facilitate secure login

b. Non-Personal Information

In addition to personal information, we automatically collect non-identifiable data when you visit our site, including:t i

• IP Address: To detect geographic location and prevent fraudulent activities
• Browser Type and Version: To improve website compatibility and optimize user experience
• Device Information: Information about your device (e.g., smartphone, tablet, or computer) and its operating system
• Usage Data: Information about how you interact with our website, such as pages viewed, links clicked, and actions taken
• Referring URLs: The websites or search engines that referred you to Wrapnix

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To complete and fulfill your purchases, including shipping and payment processing
• Customer Support: To assist you with any inquiries or issues related to your orders or our products
• Marketing and Promotions: To send you promotional emails, newsletters, and special offers (you can opt out at any time)
• Website Improvement: To enhance and personalize the user experience on our site based on your preferences and behavior
• Fraud Prevention: To monitor transactions and prevent fraudulent activities
• Legal Compliance: To comply with legal obligations and resolve disputes

How We Protect Your Information

We implement robust security measures to safeguard your personal data, including encryption, secure servers, and firewalls. While we take all reasonable steps to protect your information, no online transmission or electronic storage method is completely secure, and we cannot guarantee 100% security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences, improve site functionality, and customize your experience. You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.

Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business and provide services, including:

• Payment Processors: To securely process your payments
• Shipping Partners: To deliver your orders
• Marketing Services: To send newsletters and promotional offers These third parties are required to protect your information and use it solely for the purpose for which it was provided.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your personal data, you may contact us at wrapnix.help@gmail.com, and we will promptly address your request.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You can update or correct inaccurate or incomplete information
• Right to Deletion: You can request the deletion of your personal data, subject to certain exceptions
• Right to Object: You may object to the processing of your data in certain circumstances
• Right to Withdraw Consent: You can withdraw consent for data processing activities at any time
• Right to Data Portability: If applicable, you can request to transfer your data to another service provider

To exercise any of these rights, please contact us at wrapnix.help@gmail.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take appropriate measures to delete it.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Wrapnix Mobile Skins
Email: wrapnix.help@gmail.com
Phone: +91 9153896248
Address: Gandhi School Road, Prabhat Colony, 825409 Jhumri Telaiya, Jharkhand, India

By using the Wrapnix website, you acknowledge that you have read and understood this Privacy Policy.